Your Holidays Covered!

  • By Team Wize
  • 23 May, 2016

It's holiday season! Great for morale, not so great for business.

Wize, as always, has the solution! Here are our top do’s and don’ts of dealing with holiday cover!

DON’T try to take on the work yourself

You might think you have the time, but if you had to hire someone in the first place, chances are you’re already busy enough. A virtual assistant can be paid per call or by the hour so you’ll only be paying for what you need.

DON’T pass work on to other departments

As above, if you have separate employees for separate tasks then there’s probably a good reason for it. If you pass work onto someone who doesn’t have the time or expertise to get the job done quickly and correctly then you’re wasting money and will be making both your team and customers unhappy. Which leads us to….

DON’T hinder your customer service!

Getting stressed because you’re taking on extra work can leave you short tempered and prone to mistakes. You may also find yourself missing calls, be late in responding to emails and find your standard of work slipping.

DON’T spend time training temporary staff

Spending your valuable time training up temporary employees can be a huge drain, but with a virtual assistant, you don’t have to worry about training someone from scratch as they will already be well versed in call answering etiquette and a wide range of administration tasks.

DO hire Wize Virtual Admin!

A virtual assistant from Wize Virtual Admin is the perfect solution to your holiday cover woes. Unlike other virtual assistants, Wize has a diverse and dedicated team who specialise in different areas. So whether it’s call answering, bookkeeping, diary keeping or social media marketing, we’ve got you covered!

Give us a call on 02921 202 130 or email laura.davies@wizevirtualadmin.co.uk for more information!

By Team Wize 13 Mar, 2017
Spring is a time for renewal and new possibilities which makes it the perfect time to clean up your small business with a few smart changes.

It's easy to focus on the bigger things and let the smaller tasks slide but you could be taking on too much. Trying to run every aspect of a business alone is a sure fire way to start missing deadlines and lose that all important work-life balance.

A lot of people may be put off by the thought of hiring a personal assistant to deal with the smaller (but essential) tasks of running a business as they can’t afford to hire someone full time, or even guarantee what hours their PA will be getting each week.

We can offer an alternative. Wize offers a great way of outsourcing some of those smaller tasks to relieve your workload as you can give us as little or as much work as you want and know you’ll get be getting the tasks done quickly and efficiently by a skilled team.

Some of the tasks we can help with are:

Diary management & organising meetings
Email management/ filtering
Screening calls
Travel & accommodation arrangements
Personal errands (purchasing cards/ gifts online)
Managing & updating social media accounts
Managing correspondents
Data entry
Bookkeeping (invoicing/ chasing payments)
Holiday cover

Additionally, we've got some great deals to help you celebrate the changing of the seasons and get your business into shape below, all for £20 per hour.
By Team Wize 02 Mar, 2017
Penalties and fines for those using their mobile phone illegally when driving have been doubled to six points and a £200 respectively. New drivers face losing their licence the first time they are caught as licences will be revoked if a motorist receives six penalty points within their first two years on the road.

Research conducted by the RAC discovered that attitudes to mobile phone use behind the wheel has relaxed over the last couple of years, with those saying it was acceptable doubling from 7 per cent in 2014 to 14 per cent two years later.

As a small business, we understand the need to answer the phone or respond to an email when it may be a potential enquiry or new client especially if you're self employed, however, with the risk of fines, disqualification and -of course- your safety, there are better ways to ensure you don't miss that call.

If you know you're going to be unavailable, diverting your calls to a call answering service to pick up your messages could be just what you need. 

For just 80p per call, Wize can answer your call, take a message or even handle enquiries.

For more information, email cariann@wizevirtualadmin.co.uk or give us a call on 02921 202 130.
By Team Wize 01 Feb, 2017
No one in the office to answer your calls on a Saturday? If you’re not answering your customers’ enquiries, your competition will be.

Wize Virtual Admin now provide call answering on Saturday's from 9-5 for just 80p per call. Your customers will deal with real people and enjoy excellent customer service.

Who are we?
We're a team of virtual assistants who provide small and medium businesses with a 'virtual' receptionist that can handle your inbound calls. The team can answer calls and take a message, screen them or announce and forward them to you.

What makes us different?
We go above and beyond your everyday call answering service and can handle the call ourselves by taking messages, scheduling appointments or answering frequently asked questions so that your clients don't feel like they're talking to a robot with a script, but a real person.

In addition to our call answering service, Wize offer a range of other services such as general office admin , bookkeeping , event management and  social media packages . We also have the below special deals which you can take advantage of when you sign up to our Saturday call answering service.

Business card input to database from £20 per 100 cards

LinkedIn contacts sorting £20 per 150 contacts

Purchase invoice sorting (scan & save to electronic files) from £20 per hour

Want to know more? Give us a call on 02921 202 130 or email cariann@wizevirtualadmin.co.uk for more information.
By Team Wize 20 Jan, 2017
It's that time of year again... Strictly Top Dancer is BACK and it's BIGGER than ever! We've shaken things up a little this year and instead of pairing a professional dancer up with one person we're giving them eight people EACH to whip up into a dancing formation team!

There will be eight teams of eight in total, meaning a staggering 64 non-professionals taking part, amazing! The bigger event calls for a bigger venue so on May 13th, the teams will be performing two dances each in front of over 400 people at the Swalec Stadium in Cardiff! (Little bit scary!)

The eight teams all comprise of people from local businesses including Welsh ICE, Creazione, Creditsafe, Thomas Carroll, SSE, Plas-Y-Felin Primary School and nurses from the Breast Centre itself!

Plus FOUR members of Team Wize -Becky P, Becky W, Laura and Rachel are teaming up with Briony, Gareth, Graham and Steve from fellow Welsh ICE business WRi to form dance squad WRize!  The team is coached by dancing pro Becky Long and have been practicing since before Christmas (check out some of their sweet moves below!)

By Team Wize 07 Dec, 2016
Christmas is pretty much the best time of year and we want to make sure your customers think so too which is why we've devised some pretty 'wize' deals. Check them out below!
By Team Wize 07 Dec, 2016
We are super proud of founder of Wize, Mandy Weston, who was won the Women in Business award at the Caerphilly Business Forum Awards last month.

Mandy was thrilled to pick up the award which recognises someone who can encourage and motivate other women. She said:

“This award means so much to me, especially as a Caerphilly girl with a Caerphilly business. Winning in this category is not only a great honour but I hope it can bring confidence to other women thinking about starting up and highlight the great work already being done by women in business.”
By Team Wize 25 Oct, 2016

Following the news that she has been shortlisted as  Young Entrepreneur of the Year at the Entrepreneur Wales Awards , Cariann is delighted announce that she has been named a finalist in the Entrepreneur of the Year category for a   second year in a row  at the Caerphilly Business Forum Awards!

The Caerphilly Business Forum Awards are considered one of Wales’s most hotly contested and prestigious business awards. Rewarding success and recognising business excellence within Caerphilly County Borough over the last 12 months, the Awards are open to businesses of all sizes and from all sectors who can compete for one of 9 coveted titles.

On being shortlisted alongside fellow Welsh ICE members , Founder Gareth Jones and DW Studio David Wiffen, Cariann said:

“It’s always an honour to be shortlisted for an award, but especially so when I can share the night with the amazing entrepreneurs working out of Welsh ICE. I’m proud to be part of the growing business community in Caerphilly and look forward to celebrating on the night with friends and family.”


The Caerphilly Business Forum will be celebrating the 15th anniversary gala awards dinner on Friday 18th November 2016 - hosted by BBC Wales TV Presenter Jamie Owen at Bryn Meadows Golf, Hotel & Spa. Sounds like it's going to be a good night!

By Team Wize 18 Oct, 2016

With only two months to go until the end of the year, you might be thinking about getting that paper work under control ready for the New Year or finally starting that business card database you've been putting off since January. Problem is -all these little tasks have a tendency to pile up and you can easily end up getting swamped and compromising your time with more important work.

One of the biggest mistakes an entrepreneur can make when starting out or growing a business is trying to wear too many hats. Trying to run every aspect of a business alone is a sure fire way to start missing deadlines and lose that all important work-life balance.

A lot of people may be put off by the thought of hiring a personal assistant to deal with the smaller (but essential) tasks of running a business as they can’t afford to hire someone full time, or even guarantee what hours their PA will be getting each week.

We can offer an alternative. Wize offers a great way of outsourcing some of those smaller tasks to relieve your workload as you can give us as little or as much work as you want and know you’ll get be getting the tasks done quickly and efficiently by a skilled team.

Some of the tasks we can help with are:

For more information or to claim your first hour of admin work free, give us a call on 02921 202 130 and quote #scarysupport. Alternatively, you can email us at rachel@wizevirtualadmin.co.uk
By Team Wize 17 Oct, 2016
Exciting news! Managing director of Wize Virtual Admin, Cariann Emanuelli, has been shortlisted as a finalist at the Entrepreneur Wales Awards as Young Entrepreneur of the Year!

The Entrepreneur Wales Awards celebrates the hard work and inspiring stories of Welsh entrepreneurs and businesses in Wales.
 
Cariann is no stranger to the Entrepreneur Wales Awards having been a finalist in the Service Industries category last year.
By Team Wize 19 Sep, 2016
Calling all driving instructors! Did you know that it's illegal to use your phone while in the passenger seat instructing a learner driver?

An AA survey suggested drivers were also breaking the law by drinking, sending text messages, or failing to wear their glasses while on practice runs with learners.


Some 23% of respondents did not know they would be breaking the law by using a mobile phone while supervising a learner.

This is reiterated on '
the law ' page of helpingdrivers.com, where they state that a supervisor must:


  • Comply with road traffic laws, such as not drinking and driving or using a hand-held mobile phone , even though they are in the passenger seat

We understand the need to answer the phone or  respond to an email when it may be a potential enquiry or new client especially if you're self employed, however, you could be risking fines, disqualification and jail -not to mention yours and your learner drivers safety.

To ensure that you never miss a call, a call answering service where you divert your calls for certain periods of the day whilst teaching could be just what you need.

For just 80p per call, Wize can answer your call, take a message or even manage your bookings.

For more information, email cariann@wizevirtualadmin.co.uk or give us a call on 02921 202 130.

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