5 Reasons why you should be using Social Media for your Business

  • By Team Wize
  • 16 Jan, 2015
If you’re one of the few small businesses that isn’t involved with social media yet, then you may be wondering what all the fuss is about. Social media marketing’s popularity has soared in recent years and doesn’t show any sign of slowing down. If you want to get in on the action, now’s the time to jump aboard.


1. Your customers are already using it.
A recent study found that one quarter of the world’s population uses social media. That means that 1,730,000,000 people are posting, pinning, tweeting, vining and instragramming. …So the chances are that the majority of your target market already uses social media. What better way to reach your prospective customers than to be where  they  are. In the digital age, this doesn’t have to mean face to face anymore, you have a direct connection to your customers through the internet.


2. Your competitors are using it too.
We’re not saying you should always copy what your competitors are doing, but even if you’re not on social media –your competition probably is. This means you’re going to risk falling behind in a  big way when new customers are browsing online. If your competitors  aren’t  on social media then it’s a great opportunity to get one step ahead of them.


3. Increased Brand Recognition.
Brands that engage on social media channels enjoy higher loyalty from their customers than ones that do not. Every opportunity you have strengthen your business image should be taken. This makes your business more accessible to new customers and makes you more familiar and recognisable to your existing customers.


4. Research
It’s probably the cheapest, most direct research you can do. Want to know what your customers are saying about you? Just read your tweets and comments on Facebook. You’ll soon learn what your customers want and what they don’t and can use this feedback to shape future activity and product development.


5. Marketing

The biggie- What better way to market your products and services than by sending a tweet or posting a link that pops up on your target customers newsfeed? Try and remember, you’ll engage more customers through telling, not selling. You can monitor what works and what doesn’t and cater your campaigns accordingly. Remember, every customer interaction you have on social media is an opportunity to publically demonstrate your customer service level and enrich your relationship with your customer. If a customer compliments you, you can thank them and similarly if you see a complaint, you can apologise publically and take action to make it right. It’s a personal experience that lets customers know that you care and ultimately makes your business more visible to other customers.

The longer you wait, the more you have to lose. Social media, when done correctly, can lead to more customers, higher website traffic, more. We promise you –it’s not going anywhere.

Many businesses may find that they don’t have the time to learn and manage their social media channels but research has shown that as little as 1 post a day can boost your online presence and have significant

Other tasks Wize VA can do are:

1. Develop a social media strategy

2. Schedule tweets and posts on your behalf

3. Keep your social media profiles up to date

4. Manage your Facebook ads

5. Make your business profile more attractive through bespoke cover photos

6. Create new pages and accounts

7. Run and manage online competitions

8. Research your customers and competitors

By Team Wize 16 Jun, 2017

Calling all tradesman! Introducing the ultimate 'must have' tool for your business to take the pressure off your valuable daily workload. Wize VA have teamed up with Busi-Man Services to create this new service specifically for small contractors and businesses to take the pressure off your valuable daily workload.

We can provide a dedicated call answering service and landline number, where calls will be answered using your company name in a professional manner. We'll also make appointments for you, manage your day to day diary entries and send you reminders and bookings to give your company a more professional image and let you get on with the work that matters.

You can also register your business here and have your mail received/handled all for just £2 per day.

Additional bolt on options are also available which can cover other administration tasks giving you time to get on with your work and give you peace of mind that your business is in safe hands. Full list of services below.

By Team Wize 12 Jun, 2017
Taking a well deserved holiday shouldn't fill you with dread so if you're worried about leaving your calls unanswered or letting those admin tasks build up, we're here to help.

Wize VA will keep your business ticking over, so that you can enjoy your time off without stress. Here are some of the tasks we can help you with while you're away:

1. Add business cards to database (£20 per 100)

If you're a fiend for networking, then you probably acquire a fair number of business cards on a weekly business and have a pile of them shoved in a drawer somewhere. That's a bunch of leads you're hiding away which could be turned into customers. Drop your business cards off to us and we'll compile them into a handy database for you, perfect for keeping your mailing list fresh!

2. Email sorting (from £20)

 Come back from your holiday to an organised email box with the ’important’ and ‘junk’ emails separated to make confronting that inbox a little bit easier.

3. Holiday phone cover (£20 per week)
Worried about missing important messages? We can answer your phones, take messages and even text anything urgent to you. So you can enjoy your time away, safe in the knowledge that your business is being looked after.

4. Linked In contact sorting (£20 per 150)
Did you know that all of your LinkedIn contacts can be exported into a database? For £20 per 150 contacts, we can sort these into categories of your choice for focused campaigns.

Wize can also cover cover for other members of the team while their on holiday so if you need some help while you. We can help with a range of admin tasks such as electronic filing, audio typing and general PA services. It's a great alternative to hiring a temp as we will only charge for the work we do.

Ready to enjoy that fiesta, worry-free? Give us a call on 02921 202 130 or email info@wizevirtualadmin.co.uk for more information.
By Team Wize 10 Jun, 2017
We are very pleased to introduce the newest member of the team, Kelly Whitefoot-James!

Kelly has vast experience working in administration roles and at is responsible for call answering, event management and other general office duties. So when you give us a call, it's likely to be Kelly's friendly voice on the other side!

Kelly has been a friend of Team Wize for years, having previously worked with another company at Welsh ICE (the Innovation Centre we're based at in Caerphilly) and we were thrilled to be part of her wedding celebrations recently!
By Team Wize 01 Apr, 2017
We recently discussed the dangers of using your phone illegally when driving , not only to your safety and that of other motorists and pedestrians, but what has only recently been made clear , is that you can also risk losing your license by using your smartphone to pay a meal at a drive thru. 

The standard fine for using a smartphone while driving is £200 and six penalty points on your licence, but if your case goes to court you could face a £1,000 fine.

As a small business, we understand the need for entrepreneurs and small business owners to keep themselves fed and watered, and paying at a drive thru using your smartphone may seem like second nature.

Here at Wize, we're always going above and beyond for our customers, taking care of the smaller tasks that sometimes slip through the cracks, as well as the big important ones -like making sure you get that Friday afternoon McFlurry.

Introducing... Take-a-Wize! We'll take care of your order, the purchase and even the delivery of your favourite takeaways, saving you time and hassle!

Speaking about the new service, Managing Director Cariann said:

"I could see that a gap had opened up in the market. We spend a lot of time with entrepreneurs and we know how much they love their fast food and their smartphones. Introducing this service will ensure that the two don't cost our customers fines or the loss of their license."

We'll be rolling the service out locally throughout the month. For more information, please give us a call on 02921 202 130. 
By Team Wize 13 Mar, 2017
Spring is a time for renewal and new possibilities which makes it the perfect time to clean up your small business with a few smart changes.

It's easy to focus on the bigger things and let the smaller tasks slide but you could be taking on too much. Trying to run every aspect of a business alone is a sure fire way to start missing deadlines and lose that all important work-life balance.

A lot of people may be put off by the thought of hiring a personal assistant to deal with the smaller (but essential) tasks of running a business as they can’t afford to hire someone full time, or even guarantee what hours their PA will be getting each week.

We can offer an alternative. Wize offers a great way of outsourcing some of those smaller tasks to relieve your workload as you can give us as little or as much work as you want and know you’ll get be getting the tasks done quickly and efficiently by a skilled team.

Some of the tasks we can help with are:

Diary management & organising meetings
Email management/ filtering
Screening calls
Travel & accommodation arrangements
Personal errands (purchasing cards/ gifts online)
Managing & updating social media accounts
Managing correspondents
Data entry
Bookkeeping (invoicing/ chasing payments)
Holiday cover

Additionally, we've got some great deals to help you celebrate the changing of the seasons and get your business into shape below, all for £20 per hour.
By Team Wize 02 Mar, 2017
Penalties and fines for those using their mobile phone illegally when driving have been doubled to six points and a £200 respectively. New drivers face losing their licence the first time they are caught as licences will be revoked if a motorist receives six penalty points within their first two years on the road.

Research conducted by the RAC discovered that attitudes to mobile phone use behind the wheel has relaxed over the last couple of years, with those saying it was acceptable doubling from 7 per cent in 2014 to 14 per cent two years later.

As a small business, we understand the need to answer the phone or respond to an email when it may be a potential enquiry or new client especially if you're self employed, however, with the risk of fines, disqualification and -of course- your safety, there are better ways to ensure you don't miss that call.

If you know you're going to be unavailable, diverting your calls to a call answering service to pick up your messages could be just what you need. 

For just 80p per call, Wize can answer your call, take a message or even handle enquiries.

For more information, email cariann@wizevirtualadmin.co.uk or give us a call on 02921 202 130.
By Team Wize 01 Feb, 2017
No one in the office to answer your calls on a Saturday? If you’re not answering your customers’ enquiries, your competition will be.

Wize Virtual Admin now provide call answering on Saturday's from 9-5 for just £1 per call. Your customers will deal with real people and enjoy excellent customer service.

Who are we?
We're a team of virtual assistants who provide small and medium businesses with a 'virtual' receptionist that can handle your inbound calls. The team can answer calls and take a message, screen them or announce and forward them to you.

What makes us different?
We go above and beyond your everyday call answering service and can handle the call ourselves by taking messages, scheduling appointments or answering frequently asked questions so that your clients don't feel like they're talking to a robot with a script, but a real person.

In addition to our call answering service, Wize offer a range of other services such as general office admin , bookkeeping , event management and  social media packages . We also have the below special deals which you can take advantage of when you sign up to our Saturday call answering service.

Business card input to database from £20 per 100 cards

LinkedIn contacts sorting £20 per 150 contacts

Purchase invoice sorting (scan & save to electronic files) from £20 per hour

Want to know more? Give us a call on 02921 202 130 or email cariann@wizevirtualadmin.co.uk for more information.
By Team Wize 20 Jan, 2017
It's that time of year again... Strictly Top Dancer is BACK and it's BIGGER than ever! We've shaken things up a little this year and instead of pairing a professional dancer up with one person we're giving them eight people EACH to whip up into a dancing formation team!

There will be eight teams of eight in total, meaning a staggering 64 non-professionals taking part, amazing! The bigger event calls for a bigger venue so on May 13th, the teams will be performing two dances each in front of over 400 people at the Swalec Stadium in Cardiff! (Little bit scary!)

The eight teams all comprise of people from local businesses including Welsh ICE, Creazione, Creditsafe, Thomas Carroll, SSE, Plas-Y-Felin Primary School and nurses from the Breast Centre itself!

Plus FOUR members of Team Wize -Becky P, Becky W, Laura and Rachel are teaming up with Briony, Gareth, Graham and Steve from fellow Welsh ICE business WRi to form dance squad WRize!  The team is coached by dancing pro Becky Long and have been practicing since before Christmas (check out some of their sweet moves below!)

By Team Wize 07 Dec, 2016
Christmas is pretty much the best time of year and we want to make sure your customers think so too which is why we've devised some pretty 'wize' deals. Check them out below!
By Team Wize 07 Dec, 2016
We are super proud of founder of Wize, Mandy Weston, who was won the Women in Business award at the Caerphilly Business Forum Awards last month.

Mandy was thrilled to pick up the award which recognises someone who can encourage and motivate other women. She said:

“This award means so much to me, especially as a Caerphilly girl with a Caerphilly business. Winning in this category is not only a great honour but I hope it can bring confidence to other women thinking about starting up and highlight the great work already being done by women in business.”
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