Often the first point of contact for any business, you want to make a good impression. If your customer is confronted with an answering machine, they’ll probably try somewhere else and just like that- you've lost a customer.
Here are 10 ways a telephone answering service can help grow your business!
1. Never miss a call!
A virtual assistant can pick up your calls when you’re too busy (on the road/ in a meeting and so on). You can choose to divert your calls some of the time when you don’t want to be disturbed, have your calls picked up and passed on OR have messages taken. The possibilities are limitless!
2. Makes your business appear ‘bigger’
Having your phone answered by a ‘receptionist’ offers the illusion of size and can make your business appear bigger than it actually is -which can be important for smaller start-up businesses who are trying to compete with established companies.
3. More personal than an answerphone machine
Nobody want to talk to an answerphone machine. Having a virtual assistant pick up your calls offers a more personal touch which people tend to respond more warmly to. You’re a lot less likely to end up with frustrated customers if they can talk to a real person.
4. You can have a land-line number, even if you only have a mobile
This not only helps to make your business look bigger but will also make you look more professional. Potential customers are more likely to call a land-line than a mobile number.
5. Saves money on a receptionist
If you hire a full time receptionist you may find that you don’t have enough work to occupy them. With a virtual assistant you can pay per call and if each call leads to a sale, then they will literally be paying for themselves.
6. Increases productivity of your staff
Picking up the phone can be a huge disruption to yourself and your staff. With a virtual assistant picking up your calls, you can choose to have calls put through to the correct person or have a message taken and passed on.
7. Pay as you go or package deals
A good virtual assistant will have a variety of call answering deals. Depending on your needs you should be able pay as you go or pick a package deal.
8. Can filter out cold calls
Receiving constant cold calls can be disrupting to your work. A virtual assistant can filter these out for you, whilst still making a note of any calls that may be of interest.
9. Don’t have to worry about holiday, sick pay or training
A huge bonus with hiring a Virtual Assistant for any task is that they come ready trained and you won’t have to pay for any holiday or sick pay. Win-win!
10. Outsource other work
A good call answering service can perform other administrative tasks for your business as well such as admin work, bookkeeping and diary management.
A really good call answering service can also provide social media management, content marketing, design and blogging. And pretty much anything else your business may need.
Wize Virtual Admin can answer your calls any time between 08.30-17.30 Monday to Friday and can provide a service catered to your needs. You can check out our packages here or contact us on 02921 202 130/ email@example.com to discuss your needs.
Calling all tradesman! Introducing the ultimate 'must have' tool for your business to take the pressure off your valuable daily workload. Wize VA have teamed up with Busi-Man Services to create this new service specifically for small contractors and businesses to take the pressure off your valuable daily workload.
We can provide a dedicated call answering service and landline number, where calls will be answered using your company name in a professional manner. We'll also make appointments for you, manage your day to day diary entries and send you reminders and bookings to give your company a more professional image and let you get on with the work that matters.
You can also register your business here and have your mail received/handled all for just £2 per day.
Additional bolt on options are also available which can cover other administration tasks giving you time to get on with your work and give you peace of mind that your business is in safe hands. Full list of services below.
The standard fine for using a smartphone while driving is £200 and six penalty points on your licence, but if your case goes to court you could face a £1,000 fine.As a small business, we understand the need for entrepreneurs and small business owners to keep themselves fed and watered, and paying at a drive thru using your smartphone may seem like second nature.