Often the first point of contact for any business, you want to make a good impression. If your customer is confronted with an answering machine, they’ll probably try somewhere else and just like that- you've lost a customer.
Here are 10 ways a telephone answering service can help grow your business!
1. Never miss a call!
A virtual assistant can pick up your calls when you’re too busy (on the road/ in a meeting and so on). You can choose to divert your calls some of the time when you don’t want to be disturbed, have your calls picked up and passed on OR have messages taken. The possibilities are limitless!
2. Makes your business appear ‘bigger’
Having your phone answered by a ‘receptionist’ offers the illusion of size and can make your business appear bigger than it actually is -which can be important for smaller start-up businesses who are trying to compete with established companies.
3. More personal than an answerphone machine
Nobody want to talk to an answerphone machine. Having a virtual assistant pick up your calls offers a more personal touch which people tend to respond more warmly to. You’re a lot less likely to end up with frustrated customers if they can talk to a real person.
4. You can have a land-line number, even if you only have a mobile
This not only helps to make your business look bigger but will also make you look more professional. Potential customers are more likely to call a land-line than a mobile number.
5. Saves money on a receptionist
If you hire a full time receptionist you may find that you don’t have enough work to occupy them. With a virtual assistant you can pay per call and if each call leads to a sale, then they will literally be paying for themselves.
6. Increases productivity of your staff
Picking up the phone can be a huge disruption to yourself and your staff. With a virtual assistant picking up your calls, you can choose to have calls put through to the correct person or have a message taken and passed on.
7. Pay as you go or package deals
A good virtual assistant will have a variety of call answering deals. Depending on your needs you should be able pay as you go or pick a package deal.
8. Can filter out cold calls
Receiving constant cold calls can be disrupting to your work. A virtual assistant can filter these out for you, whilst still making a note of any calls that may be of interest.
9. Don’t have to worry about holiday, sick pay or training
A huge bonus with hiring a Virtual Assistant for any task is that they come ready trained and you won’t have to pay for any holiday or sick pay. Win-win!
10. Outsource other work
A good call answering service can perform other administrative tasks for your business as well such as admin work, bookkeeping and diary management.
A really good call answering service can also provide social media management, content marketing, design and blogging. And pretty much anything else your business may need.
Wize Virtual Admin can answer your calls any time between 08.30-17.30 Monday to Friday and can provide a service catered to your needs. You can check out our packages here or contact us on 02921 202 130/ firstname.lastname@example.org to discuss your needs.
The standard fine for using a smartphone while driving is £200 and six penalty points on your licence, but if your case goes to court you could face a £1,000 fine.As a small business, we understand the need for entrepreneurs and small business owners to keep themselves fed and watered, and paying at a drive thru using your smartphone may seem like second nature.
Following the news that she has been shortlisted as Young Entrepreneur of the Year at the Entrepreneur Wales Awards , Cariann is delighted announce that she has been named a finalist in the Entrepreneur of the Year category for a second year in a row at the Caerphilly Business Forum Awards!
The Caerphilly Business Forum Awards are considered one of Wales’s most hotly contested and prestigious business awards. Rewarding success and recognising business excellence within Caerphilly County Borough over the last 12 months, the Awards are open to businesses of all sizes and from all sectors who can compete for one of 9 coveted titles.
On being shortlisted alongside fellow Welsh ICE members , Founder Gareth Jones and DW Studio David Wiffen, Cariann said:
“It’s always an honour to be shortlisted for an award, but especially so when I can share the night with the amazing entrepreneurs working out of Welsh ICE. I’m proud to be part of the growing business community in Caerphilly and look forward to celebrating on the night with friends and family.”
The Caerphilly Business Forum will be celebrating the 15th anniversary gala awards dinner on Friday 18th November 2016 - hosted by BBC Wales TV Presenter Jamie Owen at Bryn Meadows Golf, Hotel & Spa. Sounds like it's going to be a good night!
With only two months to go until the end of the year, you might be thinking about getting that paper work under control ready for the New Year or finally starting that business card database you've been putting off since January. Problem is -all these little tasks have a tendency to pile up and you can easily end up getting swamped and compromising your time with more important work.
One of the biggest mistakes an entrepreneur can make when starting out or growing a business is trying to wear too many hats. Trying to run every aspect of a business alone is a sure fire way to start missing deadlines and lose that all important work-life balance.
A lot of people may be put off by the thought of hiring a personal assistant to deal with the smaller (but essential) tasks of running a business as they can’t afford to hire someone full time, or even guarantee what hours their PA will be getting each week.We can offer an alternative. Wize offers a great way of outsourcing some of those smaller tasks to relieve your workload as you can give us as little or as much work as you want and know you’ll get be getting the tasks done quickly and efficiently by a skilled team.
Some of the tasks we can help with are: